Transforming Workplace Risk Through Communication
(Third Edition)
©2027, 312 pages
Paperback list price: $79.95
Cognella Direct Ebook: $68.95
You save $11 (14%)
Learn about all formats available for adoption
Bookstore Managers: contact orders@cognella.com to place an order
Today’s workplace is both fraught with risk and ripe with opportunity. Transforming Workplace Risk Through Communication is an engaging, research-based text designed to help students understand the crucial role that communication plays in managing, and even optimizing, the risky situations that nearly everyone encounters at work.
Managing workplace risk is a communicative phenomenon. Across an array of work contexts, the authors’ Risk Negotiation Framework explains risk management and communication strategies individuals can take throughout four communication phases: attending, sensemaking, transforming, and maintaining. When handled skillfully, communication addresses risky situations with transformative potential to make organizations more productive and increase employee satisfaction.
The third edition features updates in each chapter to reflect developments in the changing landscape of work and the latest research findings. The book includes guiding questions at the start of each chapter, key studies sections to highlight new research, and fresh information on emerging technological, societal, and workplace trends.
Featuring vivid examples that encourage critical thinking and lively discussion, Transforming Workplace Risk Through Communication is well-suited to courses in organizational, leadership, risk/crisis, and professional communication.
Managing workplace risk is a communicative phenomenon. Across an array of work contexts, the authors’ Risk Negotiation Framework explains risk management and communication strategies individuals can take throughout four communication phases: attending, sensemaking, transforming, and maintaining. When handled skillfully, communication addresses risky situations with transformative potential to make organizations more productive and increase employee satisfaction.
The third edition features updates in each chapter to reflect developments in the changing landscape of work and the latest research findings. The book includes guiding questions at the start of each chapter, key studies sections to highlight new research, and fresh information on emerging technological, societal, and workplace trends.
Featuring vivid examples that encourage critical thinking and lively discussion, Transforming Workplace Risk Through Communication is well-suited to courses in organizational, leadership, risk/crisis, and professional communication.
Vincent R. Waldron (Ph.D., Ohio State University) is Professor Emeritus of Communication Studies and Lincoln Professor of Relational Ethics at Arizona State University.
Sarah E. Riforgiate (Ph.D., Arizona State University) is Professor of Communication at the University of Wisconsin-Milwaukee.
Jeffrey W. Kassing (Ph.D., Kent State University) is Professor of Communication Studies at Arizona State University.
Formats and Bulk Order Pricing for Confirmed Adoptions
Publisher Direct Versions — Available through the Cognella Student Store for confirmed adoptions |
||
|
$68.95
Best Value! |
Publisher Direct Ebook | Publisher Direct ebooks are available in your Cognella account immediately after purchase and provide access for 180 days. Our ebooks run on VitalSource and RedShelf with perpetual/annual options available. |
|
$75.95
Shipping Included! |
Publisher Direct Paperback | These special, discounted paperback editions are sold exclusively through the Cognella Student Store (store.cognella.com) for confirmed adoptions. They are not available through other retailers. The books are printed on demand, do not have an ISBN, and are not intended for resale, which results in savings we pass along to students. Most Publisher Direct Paperbacks also come with free, immediate access to the first 30% of the ebook and shipping included. |
Higher Education Bookstore Pricing — These suggested retail prices include a total projected mark-up of 25% |
||
|
Inclusive Access Available!
|
Ebook 979-8-2997-1913-0 |
We partner with VitalSource, Kortext, and RedShelf to provide day-one access to students through campus bookstores. Bookstores and these vendors share in the total projected mark-up. Learn more about Inclusive Access at cognella.com/inclusive-access. Contact us for details. |
| $79.95 | Paperback 979-8-8233-5971-9 |
Standard paperback version. Contact us for course adoptions; also available for individual purchase through national wholesalers and retailers — and from our website directly — see Purchase button above. |
| See more options | ||
| Other Formats Talk to a rep for details |
Other formats (perforated, hardcover, etc.) may be available. Contact us for course adoptions; specialty formats are not available for individual purchase. | |
Adopting instructors will receive PowerPoints and test banks.
"I liked the topics in the course and the fact that they each are dealt with at length—a chapter each: emotion, bullying, work relationships, romance, difference, dissent, new ideas, difficult team members, other risks. These are either not addressed in most business communication texts or only get one small section. I appreciate the length at which these are addressed in this text. I liked the real-life examples used such as the opening case[s] …. Examples such as these help students fully understand the corresponding concepts. Most textbooks have very few of these. Throughout my 37 years teaching at the university level, I have found that the most important pedagogical tool is to have relatable examples to share with students. Without them, students are left to memorize theory without fully understanding it or being able to relate to it. The risk cycle is a practical way for students to think about each of the topics in the text and come away from it with concrete ideas about what to do about the behavior/risk."
R. Jeffrey Ringer, St. Cloud State University
"I like the description of the [Risk Negotiation Framework] model and how it ties the book together in terms of the information that is covered. I like that the chapters are organized in a similar way, examining the factors of the model introduced in this chapter to the different aspects of workplace relationships. … I was impressed by the focus on risk and how this was weaved throughout the text."
Amy Janan Johnson, University of Oklahoma
"[I was attracted to this book because of] the subject matter—I wanted to see if a more personal approach to the topic of organizational communication through the lens of risk might be an appropriate way to reframe the organizational communication course. … I really like the way the real-world examples are interwoven throughout the book."
Cyndi Grobmeier, Saint Xavier University
"The examples serve to reinforce the principles. … [I was impressed with] The detail in each area and the stories that are relatable for students. There are many areas in this text that are not covered in others, particularly at the granularity presented here."
Diane D. Galbraith, Slippery Rock University
"I like how easy it is to read. It is conversational, lots of white space, clear graphics."
DeAnne Priddis, Middle Tennessee State University
R. Jeffrey Ringer, St. Cloud State University
"I like the description of the [Risk Negotiation Framework] model and how it ties the book together in terms of the information that is covered. I like that the chapters are organized in a similar way, examining the factors of the model introduced in this chapter to the different aspects of workplace relationships. … I was impressed by the focus on risk and how this was weaved throughout the text."
Amy Janan Johnson, University of Oklahoma
"[I was attracted to this book because of] the subject matter—I wanted to see if a more personal approach to the topic of organizational communication through the lens of risk might be an appropriate way to reframe the organizational communication course. … I really like the way the real-world examples are interwoven throughout the book."
Cyndi Grobmeier, Saint Xavier University
"The examples serve to reinforce the principles. … [I was impressed with] The detail in each area and the stories that are relatable for students. There are many areas in this text that are not covered in others, particularly at the granularity presented here."
Diane D. Galbraith, Slippery Rock University
"I like how easy it is to read. It is conversational, lots of white space, clear graphics."
DeAnne Priddis, Middle Tennessee State University
