Negotiation and Mediation
A Communication Approach
(First Edition)
©2025, 302 pages
Paperback list price: $84.95
Cognella Direct Ebook: $72.95
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Negotiation and Mediation: A Communication Approach helps readers better understand the complementary nature of negotiation and mediation skills with emphasis on various domains of conflict resolution. It introduces basic and applied principles and ethical considerations, equipping readers with the knowledge they need to become more skilled negotiators and better able to assist disputing parties in reaching agreements.
The book is organized into three parts, which examine dispute resolution, negotiation, and mediation, respectively. It places distinct emphasis on ethics and culture as they relate to negotiation and mediation, and readers are provided with numerous practical, real-life examples to demonstrate concepts and skills in action. Readers learn various negotiation skills that are supported by research and mediation skills that are appropriate for all settings. They are introduced to the many ethical issues facing negotiators and mediators, including bluffing, paltering, lying, impartiality, neutrality, confidentiality, as well as cultural issues, intricacies related to online dispute resolution, and more.
Negotiation and Mediation is an exemplary textbook for courses and programs in communication and in management, especially those with emphasis in dispute resolution, conflict, negotiation, mediation, organizational behavior, business leadership and administration, education, law, and criminal justice.
The book is organized into three parts, which examine dispute resolution, negotiation, and mediation, respectively. It places distinct emphasis on ethics and culture as they relate to negotiation and mediation, and readers are provided with numerous practical, real-life examples to demonstrate concepts and skills in action. Readers learn various negotiation skills that are supported by research and mediation skills that are appropriate for all settings. They are introduced to the many ethical issues facing negotiators and mediators, including bluffing, paltering, lying, impartiality, neutrality, confidentiality, as well as cultural issues, intricacies related to online dispute resolution, and more.
Negotiation and Mediation is an exemplary textbook for courses and programs in communication and in management, especially those with emphasis in dispute resolution, conflict, negotiation, mediation, organizational behavior, business leadership and administration, education, law, and criminal justice.
Fred E. Jandt is one of the first scholars to introduce the study of conflict to the communication discipline with his text Conflict Resolution through Communication. For decades, he has studied and taught courses in intercultural communication, conflict and communication, and mediation and dispute resolution. He is also the author of the bestselling textbook Conflict and Communication and the bestselling book Win-Win Negotiating, which has been translated into seven languages.
Other Cognella titles by Fred E. Jandt:Formats and Bulk Order Pricing for Confirmed Adoptions
Publisher Direct Versions — Available through the Cognella Student Store for confirmed adoptions |
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$72.95
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Publisher Direct Ebook | Publisher Direct ebooks are available in your Cognella account immediately after purchase and provide access for 180 days. Our ebooks run on VitalSource and RedShelf with perpetual/annual options available. |
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$79.95
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Publisher Direct Paperback | These special, discounted paperback editions are sold exclusively through the Cognella Student Store (store.cognella.com) for confirmed adoptions. They are not available through other retailers. The books are printed on demand, do not have an ISBN, and are not intended for resale, which results in savings we pass along to students. Most Publisher Direct Paperbacks also come with free, immediate access to the first 30% of the ebook and shipping included. |
Higher Education Bookstore Pricing — These suggested retail prices include a total projected mark-up of 25% |
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Ebook 979-8-8233-7831-4 |
We partner with VitalSource, Kortext, and RedShelf to provide day-one access to students through campus bookstores. Bookstores and these vendors share in the total projected mark-up. Learn more about Inclusive Access at cognella.com/inclusive-access. Contact us for details. |
| $84.95 | Paperback 978-1-7935-7163-2 |
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