This option is available for professors interested in adopting this textbook for use in a course. Students can purchase textbooks here: store.cognella.com.
This option is available for professors interested in adopting this textbook for use in a course. Your request may be delayed while we validate your status.
The book offers sociological perspectives on cooperation, conflict, and conflict resolution to help readers think beyond the individual and consider the skills that build good communication. Specific topics include non-violent communication, strategies and techniques for managing conflict, understanding stress and conflict, bullying, negotiation and mediation, and mediator ethics. As they read, students consider the importance of attitudes, values, and goals, and the importance of internalizing norms and governing one's own behavior.
Featuring contributions from authors who specialize in diverse disciplines and developed to help students sharpen their observational skills, improve their emotional intelligence, and strengthen their analytical capabilities, Managing Conflict is well suited to courses in sociology, social psychology, counseling, law, and social work.