Influencing Healthcare Quality

Modifying Behaviors for Reliable Systems of Care (First Edition)
Amy R. Campbell, Ph.D., RN, CPHQ, LSSBB
©2026, 138 pages

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Influencing Healthcare Quality

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$28.95

Summary
    Influencing Healthcare Quality: Modifying Behaviors for Reliable Systems of Care is designed to assist those new to quality improvement in healthcare and offers a blend of personal anecdotes and practical guidance to foster improvement in patient outcomes. The text underscores the importance of optimizing healthcare delivery through continuous improvement processes within the healthcare industry.

    Focusing on key areas that are essential for healthcare quality improvement, the text outlines the steps for establishing a quality action plan framework, achieving goal alignment with organizational priorities, and examining the intersection between mental health and patient safety. It further assesses the link between leadership and team dynamics, detailing how relational quality contributes to successful patient outcomes in healthcare. Moreover, the book offers a look into the significance of storytelling within the realm of healthcare quality and ways to sustain staff engagement.

    Influencing Healthcare Quality is an ideal supplementary resource for courses and programs in healthcare management, nursing, and public health administration.

    Amy R. Campbell, Ph.D., RN, CPHQ, LSSBB is a healthcare quality expert, educator, and quality coach with over 25 years of nursing experience and 17 years specializing in quality and performance improvement. She has taught graduate-level courses in healthcare quality and safety and has supported emerging healthcare leaders through coaching programs focused on system thinking, improvement science, and leadership development. Her work spans clinical practice, academic instruction, and strategic consulting. She has expertise in Lean Six Sigma, evidence-based practice, and interprofessional collaboration coupled with a passion for empowering teams to drive sustainable, patient-centered change.
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