Communicating Well

A Fundamental Toolkit (Second Edition)
Chinn | MacDougall | Barrett | Sinnott | Spillberg | Holbrook | Nelson | Mudambi | DiManno
©2018, 166 pages

Paperback list price: $ 63.95

Cognella Direct Ebook: $48.95

You save $15 (23%)

Learn about all formats available for adoption

Bookstore Managers: contact to place an order

Customize Communicating Well

* Required Fields

Your Customization
Communicating Well

In stock


    Communicating Well: A Fundamental Toolkit offers a full conceptual framework to help students become skilled communicators in relationships, groups, as public speakers, and as media users.

    Conceived and authored by a diverse team of veteran communication professors, Communicating Well provides students a concise yet thought-provoking set of tools and tips for realizing their potential as communicators across settings.

    After introducing readers to the communication process, the book addresses how perceptions of self and others impact communication. Students are provided important tools for verbal and nonverbal communication, including ways to truly listen, and emerge better prepared for interviews, relationships, working in groups, public speaking, and skillfully using media. Additionally, this edition features new chapters on intercultural communication and mediated communication. The book features updated concepts of culture and social capital that are particularly relevant in today’s global world.

    Communicating Well is written for basic communication courses at the introductory college level. It can also be used for classes in psychology, sociology, and education, or any course that emphasizes the relational, social, and professional significance of communicating well.

    Robert MacDougall, authorship team leader, has been teaching communication for 20 years. He is professor of communication at Curry College and coordinator of the video game studies concentration. He also served as coordinator of the Faculty Center for Professional Development & Curriculum Innovation. His teaching and research center on the cognitive, social, and epistemological roles played by communication media and technology today and throughout history. He holds an M.A. and a D.A. from the University at Albany.
    Ruth Spillberg is a long-time member of the International Listening Association, and has taught courses in effective listening and interviewing to over 1,500 college students of all ages and backgrounds. She approaches effective listening as a communication skill you can use throughout your lifetime. She holds a B.A. and an M.A. from Syracuse University, and an M.Ed. from Curry College.
    Vicki H. Nelson is the founder and director of the Curry College Speaking Center and a senior lecturer in the Curry College Communication Department. She has been teaching communication for 35 years, including courses in career Speech, public speaking, and oral interpretation. She holds an M.A. from Emerson College and a B.A. from Juniata College.
    Anjana Mudambi has been teaching communication for more than 10 years, including courses in intercultural communication, cultural studies, conflict management, and research methods. She is currently an assistant professor of communication at Curry College. Her interests revolve around social justice and include various aspects of identity, discourse, and immigration. She holds a Ph.D. from the University of New Mexico and an M.A. from Ohio University, both in intercultural communication.
    Brecken Chinn teaches communication and writes extensively on the topic for professional publications. A multiple award winner for Excellence in Programming from the Voice of America, she was also named an Exceptional Women award winner by Boston’s radio broadcasting community. Her interests include women’s and gender studies and intercultural communication. She holds a Ph.D. in international communication from the University of Maryland, and a master’s degree in human development and psychology from the Harvard Graduate School of Education.
    Dorria L. DiManno has taught communication for more than 20 years, following a career in broadcast television and independent media production. She is professor of communication at Curry College, where she also heads the film studies concentration. Her special interests include media literacy and the roles of women in the media. She holds an M.S. in mass communication/public relations from Boston University, and an Ed.D. from Johnson & Wales University.
    John Barrett has been teaching at Curry College since 1997. In addition to teaching courses in writing, literature, and in the theatre concentration, he serves as the technical director for all Curry Theatre productions. Professor Barrett is also co-founder of the Communication Scholars Program at Curry. He holds a B.A. from Boston College, and an M.A. from The Catholic University of America.
    Sharon Sinnott is an accomplished entrepreneur, administrator, educator, and speech consultant. She founded two successful businesses and continues her extensive college teaching and business consulting experience in the Boston area. She is also a former principal of a local elementary school. She has an M.A. from Emerson College in organizational communication and a B.A. from Bryant University in business education.
    Marcy Holbrook began her career in public relations and later founded and worked as artistic director for a children’s theatre, before becoming executive director of Melrose Mass Television. She has taught communication for 15 years, and is a senior lecturer in the Curry College Communication Department. She is also certified in Mediation. She holds an M.A. and a B.A. from Murray State University.
    Formats and Bulk Order Pricing for Confirmed Adoptions

    Publisher Direct Versions — Available through the Cognella Student Store for confirmed adoptions

    Best Value!
    Publisher Direct Ebook Publisher Direct ebooks are available in your Cognella account immediately after purchase and provide access for 180 days. Our ebooks run on RedShelf, VitalSource, or in some cases, must be accessed via Adobe Digital Editions, a free software program.
    Ships Free!
    Publisher Direct Paperback These special, discounted paperback editions are sold exclusively through the Cognella Student Store ( for confirmed adoptions. They are not available through other retailers. The books are printed on demand, do not have an ISBN, and are not intended for resale, which results in savings we pass along to students. Most Publisher Direct Paperbacks also come with free, immediate access to the first 30% of the ebook and FREE shipping.

    Bookstore Pricing (MSRP) — These suggested retail prices include a total projected mark-up of 25%

    Best Value!
    Inclusive Access Ebook
    We partner with both RedShelf and VitalSource to provide day-one access to students through campus bookstores. Bookstores and these vendors share in the total projected mark-up. Learn more about Inclusive Access at
    Binder Ready/Loose Leaf
    Talk to a rep for ISBN details
    Binder Ready versions have pages that are loose leaf, three-hole punched, and fit into any standard three-ring binder (not included). They are fully typeset, include front and back covers, and are available at a discount compared to standard paperbacks. Contact us for course adoptions; not available for individual purchase.
    $63.95 Paperback
    Standard paperback version. Contact us for course adoptions; also available for individual purchase through national wholesalers and retailers — and from our website directly — see Purchase button above.
    See more options
    $57.95 Ebook
    Ebooks are available for individual purchase (180-day access) through either RedShelf or VitalSource. Bookstores and these vendors share in the total projected mark-up.
    $102.95 Hardcover
    Great for libraries and rental programs. Contact us for course adoptions; also available for individual purchase through national wholesalers and retailers.
    Other Formats
    Talk to a rep for details
    Other formats (spiral bind, perforated, etc.) may be available. Contact us for course adoptions; specialty formats are not available for individual purchase.
    $5.00 Standalone Cognella Active Learning
    Talk to a rep for ISBN details
    Cognella Active Learning provides dynamic online content within a custom digital learning environment. Does not include the ebook. Contact us for course adoptions; not available for individual purchase.