Communicating in Groups and Teams
Early chapters describe the importance of groups and teams, and how communication is integral to these social forms. The book then describes and explains the core processes for which each group member is responsible, such as sharing information and managing conflict. The final chapter guides students through participating in, navigating, and facilitating group interactions. The book uses a wide range of group types – such as student problem-solving groups, organizational work teams, health care teams, family groups, community groups, and sports teams – to illustrate concepts and present skills grounded in research and theory.
Each chapter includes a “Theory Stand-out” that closely examines the theory-research link, a message and meaning section that analyzes transcripts of authentic interactions, and skill-building exercises and activities that allow students to apply what they are learning. Successfully combining both academic and real-world understandings of communication, and featuring engaging content and examples, the book is ideal for communication courses, particularly those with business applications.